SERVICES

IT Consulting

Our IT professional take a consultative and systematic approach, and we adapt to our Client’s needs and engage at any point in the life cycle.  We Consult, analyze, drive business initiatives and solve business needs using information technology and/or telecom solutions.

  • Consult, analyze, drive business initiatives and solve business needs using information technology and/or telecom solutions
  • Understand Client’s business initiatives, needs, objectives, and processes 
  • Elicit, analyze and document business requirements from stakeholders 
  • Translate requirements into technical specifications for resolution 
  • Research, assess, design solution, and make recommendation including financial investment and implementation strategy
  • Work as a bridge between IT, vendors, application providers, and Client to ensure system/solution is properly deployed

IT & Telecom Project Management & Support

Manage, coordinate and implement complex moves, additions, changes, and disconnects to computer hardware, phone systems, various vendor hardware & software applications.

  • Manage, coordinate and implement complex moves, additions, changes, and disconnects to computer hardware, phone systems, various vendor hardware & software applications
  • Vendor RFP development
  • Vendor selection & contract negotiation
  • Staff augmentation resource

Voice & Data Network Design & Services

Assess network facilities including voice and data communications and make recommendations on network sizing, bandwidth and application performance. Design, develop and coordinate the implementation of network facilities including Integrated Solutions, Cloud-based Services, Voice and Data Communications, i.e. LAN/WAN, VoIP, VPN, Mobility, etc.

  • Assess network facilities including voice and data communications and make recommendations on network sizing, bandwidth and application performance
  • Design, develop and coordinate the implementation of network facilities including Integrated Solutions, Cloud-based Services, Voice and Data Communications, i.e. LAN/WAN, VoIP, VPN, Mobility, etc.
  • Technical advice and assistance to ensure optimal performance, effective & efficient use of IT infrastructure technologies, assets and services
  • Work with third-party vendors to design, develop and implement data storage, back-up & recovery, network security, and various software apps

Telecom Expense Management

Manage, track, and control wired (land line) and wireless telecom costs and assets.

  • Conduct inventory of landlines, data circuits, and devices such as cellular phones, PDAs, laptops, servers, etc. 
  • Review wired and wireless invoice charges and contract pricing
  • Analyze and match invoice charges against inventory
  • Identify billing errors, disputes & over-bill charges
  • Search to locate critical areas to reduce/contain telecom costs
  • Review internal TEM processes, controls & policies
  • Comprehensive reporting including updated inventory with baseline cost, assessment of internal processes
  • Make recommendations to manage, reduce, and contain telecom costs   including automated, software application solutions